In the church world, you will almost always get feedback. But not all feedback is equal. Finding the right feedback is vitally important.
A key to finding the right feedback is asking the right questions.
Here are a few questions that won’t be very effective:
- What did you think of the sermon? (A general question will likely draw a general response.)
- I’m not sure if that song was any good. What did you think? (A leading question will likely draw a less truthful response.)
- Was that program beneficial to you? (People are generally polite. You’re question isn’t likely to solicit helpful feedback.)
Here are some more helpful questions:
- Of all the things we did, what one thing should we change next time? (This specific question is likely to draw a specific result.)
- What one thing was the most helpful to you? What one thing was the least helpful? (By giving a person the opportunity to tell you what they liked first, they might be more likely to offer constructive suggestions next.)
- I really need your help to make a decision. We need to cut 10 minutes off this talk. What part of the content was least helpful to you? (This direct question will certainly get a direct response.)
- What is the one thing you’ll take away from this event? (Limiting the feedback to the one big thing should be valuable.)