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September 5th, 2007

by Craig Groeschel

5 comments (+ Add)

Thoughts from an Assistant 2 (of 4)

Communication

Sarah writes… 

To be an effective assistant, it’s imperative to have good communication.

Thankfully, Craig understands the importance of clear expectations as well as making time with me a priority. I’ve known several assistants who have a hard time meeting with their senior pastor. Over time, Craig and I have adopted a system that works very effectively for us.

We’re both list-makers, so we normally start each day with downloading what’s on the “to-do” list. He keeps a list of what he needs to do, and I keep a master list of his tasks and mine. Throughout the day, we’re talking back and forth. At the end of the day, we’ll meet before he leaves to review the list again. We’ll discuss what’s been accomplished and what still remains. Since Craig has so many things on his mind, wrap-around communication helps him breathe a little easier, knowing that things are taken care of.

One of the most important things I do for Craig is listen. He’s obviously very creative, so a lot of our time is spent brainstorming ideas. He asks a lot of questions, too. In addition to listening, I give him feedback. During his sermon preparation, he likes to talk the message out, to see what works and what doesn’t. Just hearing it out loud makes a huge difference, as well as hearing a woman’s perspective. I tell him what I think is most effective. This process really helps him tighten the message.

Another part of my role is confidentiality. It’s essential in my position to ensure that information is not discussed or divulged to third parties. Craig and Amy are comfortable sharing things with me because they know they can trust me. It’s vital to surround yourself with people you trust. This cultivates a healthy work environment.

Healthy work environments breed productivity, peace, and fun. We work hard, but we have fun, too. It’s not uncommon for Craig to pull out the remote controlled fart machine.

I’d love to hear how you cultivate good communication with your assistant.

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Comments

there are a total of5
  1. Sep 5, 2007 at 7:39 am

    Confidentiality is Key!!!
    TRUST is a key !!!
    Open line of Communication is Key!!!
    Everything you said today was right on.

  2. Sep 5, 2007 at 8:08 am

    Love the fact that Craig farts!

  3. 3BrandonP
    Sep 5, 2007 at 9:26 am

    Sarah,
    Being in your position I am sure many people want gossip on your boss(es). How do you distinguish what is private and what is regular conversation. For instance, I can tell a goofy story about our youth pastor and it is all in fun. Doubtful it is that simple for you. Do you just not mention anything at all? Where are the boundaries? Is this something that you just felt out over time? I played with fart machines in high school not too many years ago. Good to know I won’t have to give them up.

  4. 4Sarah
    Sep 5, 2007 at 9:47 am

    Hi Brandon,

    Honestly I normally don’t tell people who I work for unless they specifically ask me. This allows me anonymity, but also relieves any possibilities for gossip.

    Occasionally people will ask me questions. I try to answer their question as general as I can. It seems like people have this perception of him because they only see him from the stage, so they mostly want to know what he’s like as a person. I let them know he’s a normal guy… who likes to play practical jokes from time to time. :)

  5. 5Marcin Mizak
    Sep 5, 2007 at 3:19 pm

    It’s great to hear from Craig’s assistant. And it’s great to hear about a woman’s pespective. I’ll read more of your Thoughts with pleasure.